Frequently Asked Questions

  1. Repurposing your family gems in a new design is a beautiful sentimental way to honour your lineage. Choosing stones according to the birth month of your loved ones is a unique form of expression.
  2. Have an idea of how often you will wear your treasure. A show-stopping unique occasion piece can be more complex and intricate than an everyday piece. Choosing a suitable metal and stone can increase the durability of the design. 
  3. Bring along your ideas and styles to your appointment. Collaborating with our jewellers will bring out the best in your design. We will create CAD designs and resin prototypes for you to ensure it's perfect before handcrafting the final product. 
  4. Quality of craftsmanship is vital in bespoke designs, and our custom-made jewellery is handcrafted with the highest quality standards. We can ensure your jewellery will last a lifetime.

Lab-grown, man-made, lab-created, natural, mined diamonds. What do they all mean? Are they all real diamonds, and what is the difference?

Diamonds are the world's most popular and meaningful gemstones because of their unique physical properties of durability and glitter, justifying their use as a symbol of value.

A diamond is still a diamond, regardless of whether it is made in the lab or comes from the earth. Diamonds are made from carbon atoms; under extreme heat conditions, these atoms are then crystalised and form into a diamond.They are considered to be the hardest substance on earth.

Below are some commonly asked questions and answers that will provide you with some clarity on which diamonds are right for you.

What are natural diamonds?

Natural, known as mined diamonds, originated beneath the earth's surface billions of years ago. They are incredibly rare and contain just one element: the purest form of transparent carbon.

Diamonds are formed with immense pressure about 150-200km below the earth's surface and then transported to the earth's surface in volcanoes which are referred to as kimberlites. These are the deposits they search for while mining and can take up to 10 years to find; after that, another ten years before you can determine if there are enough diamonds to be economical.

What are lab-grown diamonds?

Lab-grown diamonds are purely man-made in two different environments. First, they are more affordable and require much less time to create. They are structurally identical to diamonds mined from the earth. It is also a more innovative, ethical and sustainable way to source diamonds. Likewise, lab-grown diamonds cost 30-60% less than natural diamonds.

How are lab-grown diamonds made?

There are two separate ways to grow a diamond:

  1. HPHT (high pressure- high temperature) is when a seed of diamond is placed in carbon and then put under extremely high pressure and temperature. The carbon melts and then crystallises into a diamond. HPHT diamonds grow in cuboctahedron shape and have 14 growth directions.
  2. CVD (chemical vapour deposition) is a newer technique for growing diamonds. Again, a diamond seed is placed in a vacuum chamber filled with carbon-rich gas, and then a diamond is grown. CVD diamonds grow cubic and have one growth direction.

Both of these ways mimic the same natural environment in which earth-mined diamonds are created, using slightly different techniques.

Can you tell the difference between lab & natural diamonds?

Anatomically and chemically, you can not distinguish between a lab-grown diamond and a natural diamond with the naked eye. Therefore, the only way to check if it is lab or natural is by getting a jeweller to look at the diamond with their specialised equipment to detect the minute differences. For example, they would be searching for a laser inscription on the girdle of the diamond, which would determine the origin. Grading agencies follow the same standards for lab and natural diamonds, such as the 4Cs (cut, clarity, colour & carat), indicating no differences between the two.

Should I buy a lab or natural diamond?

Admittedly, the choice between lab-grown or natural diamonds really lies in your own hands. If either you want diamonds to flourish in value or want more affordable and ethical diamonds. However, if you are still unsure, you may book an obligation-free appointment to discuss with us.

Certainly! At Meaden Master Jewellers, we offer a range of personalised jewellery options, including adding names or initials to your chosen pieces. Whether it's a pendant, bracelet, ring, or any other item from our collection, personalisation adds a special touch to your jewellery. You can discuss your specific requirements with our expert jewellers, and we'll work with you to create a customised piece that holds sentimental value.

You are also welcome to use our fab and easy-to-use ring builder to design your perfect ring.

At Meaden Master Jewellers we specialise in working with a wide variety of gemstones, including but not limited to:

  • Diamonds: We offer stunning diamond jewellery in various cuts, clarities, and carat weights, from classic round brilliants to exclusive coloured diamonds.
  • Sapphires: You'll find beautiful sapphire pieces in our collection, available in various hues, with blue sapphires being amongst the most popular.
  • Rubies: We craft exquisite jewellery featuring vibrant red rubies, known for their beauty and rarity.
  • Emeralds: Our emerald jewellery showcases the rich, green allure of these precious gems.
  • Opals, Pearls, and Other Gemstones: Our bespoke pieces can include opals, pearls, and an assortment of other precious and semi-precious gemstones. 

We also specialise in bespoke jewellery creations and we are more than happy to work with you to source the perfect gemstone for your custom piece. If you have a specific gemstone in mind or any questions about our gemstone selection, please don't hesitate to get in touch with our team for more information.

At Meaden Master Jewellers, our exquisite handcrafted jewellery serves as the ideal gift for various special occasions, including birthdays, graduations and anniversaries. We also specialise in bridal jewellery and have a stunning range of wedding bands and bridal earrings that are perfect for your big day.

To help you get started, here are some quick tips:

Occasion Matching: Tailor your selection to the event's formality - formal or casual.

Personal Style: Opt for pieces that align with your personal taste, be it classic or modern, daring or vintage.

Metal and Gemstones: Choose precious metals and gemstones that suit your skin tone and the event.

If you need further help or advice, reach out to our team who is ready to assist, or visit us in our showroom!

Certainly, we'd be delighted to assist you in selecting or creating the perfect engagement ring. At Meaden Master Jewellers, we offer a wide range of styles to suit your preferences and budget. Here are a few examples:

Classic Solitaire: Timeless and elegant, a solitaire ring features a single, stunning diamond on a plain band.

Halo Ring: A halo of smaller diamonds surrounding a central gemstone adds extra sparkle and allure.

Three-Stone Ring: Symbolising the past, present, and future, this style features three diamonds set side by side.

Vintage Inspired Pieces: Intricate details and filigree settings offer a touch of old-world charm and sophistication.

Modern and Minimalist: Clean lines and contemporary designs appeal to those with a minimalist taste.

Our experts are here to guide you through the entire process, taking into consideration your partner's style and a variety of other factors. We can also provide helpful tips and advice on ring sizing. Feel free to get in touch or visit our showroom for a personal consultation.

Absolutely. At Meaden Master Jewellers we are committed to using ethically sourced materials and we understand the vital importance of sustainability and responsible sourcing.

Our commitment to ethically sourced materials extends to:

Ethically Sourced Precious Metals: Our gold, silver, and platinum are sourced from suppliers who adhere to strict ethical and environmental standards.

Conflict-Free Diamonds: We ensure that our diamonds are conflict-free and adhere to the Kimberley Process to prevent the trade of "blood diamonds."

Lab-Grown Diamonds: In addition to natural diamonds, we also offer lab-grown diamonds. These diamonds are created in a controlled environment and have a minimal environmental impact, making them a sustainable choice.

Our commitment to ethical practices ensures that you can enjoy our jewellery with confidence, knowing that it reflects your values as well as your style. Feel free to reach out to us for more information on our ethically sourced materials and lab-grown diamond options.

Placing a custom jewellery order at Meaden Master Jewellers is a collaborative and personalised experience that we aim to make as seamless as possible. To get started, we recommend booking a no-obligation consultation with our expert jewellers. This consultation can be arranged either in person at our showroom or online, providing you with the opportunity to discuss your ideas and preferences in detail.

During this consultation, we will work closely with you to create a visual representation of your unique design. We employ cutting-edge technology, including CAD drawings, 3D animations, and photorealistic renders, to bring your ideas to life on screen.

For a more tactile experience, we also produce resin prototypes of your custom piece, allowing you to make any necessary adjustments before finalising the design. Throughout this process, our experienced team will guide you every step of the way, ensuring that your custom jewellery project aligns perfectly with your vision and expectations.

Whether it's an engagement ring, a wedding band, or a one-of-a-kind jewellery creation, our custom design process is tailored to make your dream jewellery a reality. Please reach out to us to schedule your consultation and embark on the journey of crafting a unique piece that holds special meaning for you.

At Meaden Master Jewellers our luxury jewellery collections possess a range of unique qualities that distinguish it from mass-produced pieces. Here's what makes our handcrafted jewellery truly exceptional:

  • Artistry & Craftsmanship: Our dedicated master jewellers infuse their creativity, passion, and expertise into every piece, creating jewellery that's not only beautiful but also a work of art.
  • Customisation: We offer a high level of personalisation, working closely with you to tailor designs to your preferences, resulting in a one-of-a-kind piece that reflects your individual style and taste.
  • Attention to Detail: Our master jewellers pay meticulous attention to every detail, ensuring the quality and precision of each piece. This results in jewellery that is visually stunning and made to last.
  • Unique Design: Our handcrafted pieces often feature one-of-a-kind designs, inspired by various influences, making them truly distinctive.
  • Ethical & Sustainable Practices: We prioritise ethical and sustainable sourcing of materials, providing environmentally conscious consumers with peace of mind.

Connection to the Creator: When you choose handcrafted jewellery from Meaden, you're not just acquiring a piece of jewellery; you're supporting our local artisans and forming a meaningful connection with the creator.

Certainly! At Meaden Master Jewellers, we offer gift cards that make for the perfect present for any occasion. Our gift cards are available in a range of denominations, making them a versatile choice for birthdays, Christmas, or simply as a token of appreciation for someone you hold dear. 

With a Meaden gift card, your loved ones can choose from our exquisite selection of jewellery, everything from rings to necklaces; we’re confident they will  find the perfect piece that speaks to their heart. To purchase a gift card, please click here or contact us and we'll be delighted to assist you in selecting the right denomination for your gift.

If you require a gift card in a denomination other than the ones displayed, please reach out to us here

Absolutely! At Meaden Master Jewellers, we take pride in our ability to craft bespoke jewellery that aligns with specific themes or styles. Whether you have a unique design concept, particular specifications in mind, or a style you'd like to capture, our skilled artisans are here to bring your vision to life. We offer custom jewellery design services that allow you to collaborate with our team, ensuring that your piece reflects your desired theme or style. Whether it's vintage, contemporary, nature-inspired, or any other theme, we can create a bespoke jewellery piece that encapsulates your individuality and vision.

Certainly, we offer matching sets of jewellery, perfect for completing your look with a harmonious touch. Whether you're searching for coordinating earrings and necklaces, or matching bracelets and rings, our collections provide a range of stunning options.

In addition to everyday matching sets, we also feature a collection of exquisite bridal jewellery sets that are perfect for your big day. These sets are carefully curated to enhance your bridal ensemble with elegance and sophistication. We invite you to explore our selection and discover the perfect matching jewellery sets to suit your style and special occasions.

Certainly, at Meaden Master Jewellers, we understand the importance of commemorating loved ones with special and meaningful jewellery. Our bespoke jewellery design service is dedicated to crafting unique pieces that honour cherished memories and relationships. Whether you have a specific concept in mind or need assistance in conceptualising a design, our skilled master jewellers are here to work with you every step of the way.

Through our bespoke service, we can create custom pieces, such as pendants, rings, or bracelets, that incorporate symbols, initials, birthstones, or other elements that hold sentimental value. These pieces serve as a beautiful and enduring tribute to your loved one. Please feel free to reach out to us, and we will be honoured to help you create a truly personal and meaningful piece of jewellery.

Absolutely, our diamonds, whether natural or lab-grown, are Gemological Institute of America (GIA) or International Gemological Institute (IGI) certified, assuring the highest quality and authenticity. We also take great pride in providing diamonds that are ethically sourced and meticulously graded according to rigorous standards.

When you explore our exquisite diamond jewellery collection, which includes diamond rings, diamond wedding bands, and diamond earrings, you can rest assured that each purchase comes with all the relevant documentation. We are committed to transparency and quality, and we ensure that our customers receive the essential certification with their diamond jewellery, offering confidence and peace of mind with every purchase.

Diamond Shapes and Cuts

We proudly offer an extensive selection of stunning diamond and gemstone cuts and shapes. Our expert jewellers have hand-selected the most beautiful stones from around the world, so you can be sure to find the perfect piece to suit your taste.
From classic round brilliant diamonds to unique oval and emerald cut stones, we have something for everyone. And with our competitive pricing, we can help you find the perfect piece of jewellery to suit your budget.

Are you looking to upgrade your ring? Come in and talk to us about your diamond and gemstone cuts and shapes today.

Here are a few different ways to measure your ring size. The most accurate way is to go to a jeweller and have them measure your finger or bring in an existing ring. However, if you're not able to do that, you can also measure your finger at home with our Ring Size chart. The easiest way to measure your ring size at home is by using a piece of string or a strip of paper. To do this, wrap the string or paper around your finger. Make sure that it is tight against your skin. Once you have wrapped it around your finger, mark the point where the ends meet and measure the length with a ruler and refer to our chart. Remember with wear the ring will loosen, therefore you want a snug fit over the knuckle.

At Meaden, we provide free ring sizing within New Zealand on every purchase. See our Ready to Wear Rings here.

How exciting it is to get your new piece of jewellery!
Full of sparkle and life, but like all things beautiful, eventually, there will be wear and tear. Although your engagement ring is probably the most valuable thing you will wear, damage may occur from everyday activities. So even though we guarantee our jewellery lasts a lifetime, it needs to be regularly maintained with our helpful tips below.

Inspect and service jewellery

Having your jewellery inspected by a reputable jeweller is highly recommended. A regular check-up will ensure your jewellery is well-maintained and lasts longer. Our master jeweller Gary, recommends 6-monthly inspections of your jewellery to ensure any damages are picked up early, mainly lowering the risk of losing valuable stones. If you make a habit of this, the life of your precious jewels will increase significantly.

Keep your jewellery clean

If your jewellery is inspected regularly, you don't need to consult a professional to have your jewellery cleaned between inspections. However, if your jewellery is dirty, precious metals like silver, gold and platinum, can be cleaned easily by using a little soap and water with a soft toothbrush, then polished off with a soft cloth to bring back its shine.

Jewellery storage

It is vital to ensure that your jewellery pieces are adequately stored, as this will help increase
their life while reducing the need to clean your jewellery often. You should keep them in a dry and cool place, away from direct sunlight and heat. We recommended storing each piece separately, preferably in a soft pouch or a lined jewellery box, to avoid scratches and damage. You can also consider using anti-tarnish strips to prevent oxidation.

Diamond care

Diamonds are considered to be the hardest material on earth. However, as much as they are incredibly durable, they are not indestructible. Care should be taken while wearing your precious diamond as they can crack or chip if hit in a particular manner. Depending on the shape and quality are more prone to such damage.

Pearl care.

They are known to be one of the most valuable additions to a women's jewellery box. However, like any other fine jewellery, pearls must be maintained well to ensure longevity and shine. Store your pearls in a jewellery box when not being worn, and avoid hanging them. Pearls must be cleaned with a soft dry cloth and NOT soap and water, as water can damage the integrity of silk thread. It is also essential to have any pearl jewellery restrung regularly.

Where to avoid wearing your jewellery

It is common knowledge that harsh chemicals can be found in swimming pools. These chemicals can cause severe damage to metal jewellery. We would suggest that you remove all jewellery while swimming. Chlorine will discolour metal and cause it to deteriorate. We recommended avoiding wearing fine jewellery in places where it may be exposed to harsh chemicals, such as swimming pools or when cleaning. It is also a good idea to remove jewellery while doing activities that may cause it to become damaged, such as sports or manual labour. It will help elongate the life of your valuable pieces. If your jewellery got damaged that way, consult with your jeweller to see if it can be restored to its original condition.

Have you got any questions regarding the upkeep of your fine jewellery, or is something damaged?

Get in touch, and we'll be happy to help.

Save 15% GST on your engagement ring!

If you want to save money on your purchase, consider travelling overseas for your proposal. You can save 15% on your ring when you purchase it from us. We can organise it for you to collect from any international terminal in New Zealand when you depart. We can follow the same procedure if you live internationally and are coming to New Zealand.

Get in touch as soon as possible so we can design your dream ring in time! Don't wait until the last minute.

Talk to us now!

Can't find what you're looking for?

Contact us with any additional questions you might have, and we will get back to you as soon as possible.